Facebook Marketplace is the most complained-about online retail platform for selling counterfeit, poor-quality and potentially unsafe goods, Trading Standards has reported. The online giant, which enables third-party sellers to trade goods on the platform via the marketplace, was criticised for being slow to take action against problem sellers and for enabling misleading product descriptions, counterfeit goods and potentially harmful products to reappear on its platform after being taken down. A national survey by the Chartered Trading Standards Institute (CTSI) found the online giant causes its officers the most concern, as well as being unresponsive or unco-operative when contacted about problem sellers. More than half (53 per cent) of respondents representing about 50 local authorities across the UK identified Facebook as the most complained-about online marketplace – more than all of the others combined. If it wants to be seen as a proper online retailer where people can buy safe and legitimate goods, it needs to start acting like one CTSI chief executive John Herriman The CTSI’s survey, the first of its kind, also found that Trading Standards teams were unable to properly address problems with online marketplaces because of a “triple whammy” of recurring issues – unco-perative businesses, unsuitable legislation and limited resources. Just 10 per cent of Trading Standards officers said they had been able to take action against online marketplaces as a result of these three obstacles. The CTSI’s survey found that 45 per cent of officers cited a lack of co-operation from online marketplaces as a recurring problem, 63 per cent said the law as it stands is not fit for purpose and 57 per cent had received no response when attempting to contact sellers on online marketplaces. Some 59 per cent said they had been unable to locate details about where third-party sellers on online marketplaces were based and 29 per cent said they wee unable to deal with complaints about online marketplaces because of a lack of time and resources. CTSI chief executive John Herriman said: “Facebook Marketplace needs to up its game. At a time when more and more people are going online to buy things, there is a real urgency for online retailers to take their responsibilities to their customers more seriously. Currently, online marketplaces like eBay and Facebook Marketplace are operating with fewer safety regulations than traditional high street retailers, eroding fair competition and allowing the sale of unsafe goods to flood the market unabated Martyn Allen, Electrical Safety First “The fact that Facebook Marketplace is an offshoot of a social media platform rather than a service that was built as an online retailer from the ground up speaks volumes. If it wants to be seen as a proper online retailer where people can buy safe and legitimate goods, it needs to start acting like one. “Failing to take action against sellers who use their platform to mislead, rip off and potentially endanger consumers just isn’t good enough. “We are calling for all online marketplaces to take action against problem sellers, for the law to be tightened up so enforcers have more tools at their disposal to protect consumers, and for more resources that enable us to do that more effectively.” A Meta spokesman said: “We take these issues seriously and when we find listings that violate our rules, we remove them. “We also work closely with external partners and respond to valid legal requests from law enforcement and the Office for Product Safety and Standards, to prevent illegal activity on our platforms.” Phil Lewis, director general of the Anti-Counterfeiting Group (ACG), said: “Criminals rely on legal e-commerce platforms, social media, maritime freight companies, express couriers, airlines, postal services and internet hosting services to set up rogue shopping sites. “ACG is calling on government to recognise the growing international threats to our families, job-providing businesses and the economy. “Appropriate enforcement resources and a policy architecture are desperately needed to ensure the companies providing these services work alongside our enforcement authorities and businesses, to combat this intensifying threat.” Martyn Allen, technical director of the charity Electrical Safety First, said: “Sadly, the high number of complaints Trading Standards officers receive regarding online purchases comes as no surprise. Online retailers like Facebook Marketplace need to be held to account just like any other type of business, otherwise consumers and legitimate businesses lose out Yvonne Fovargue, APPG on Consumer Protection “Currently, online marketplaces like eBay and Facebook Marketplace are operating with fewer safety regulations than traditional high street retailers, eroding fair competition and allowing the sale of unsafe goods to flood the market unabated. This puts UK citizens at serious risk of injury and harm. “It’s been a year and a half since the UK Government promised publication of the Product Safety Review, which is expected to include proposals to protect British consumers when they shop online. “The time for waiting is over – the Government must prioritise publishing the Review without any further delay.” Yvonne Fovargue, chairwoman of the All Party Parliamentary Group on Consumer Protection, said: “Since the pandemic and now, with the cost-of-living crisis, more people are buying products from online marketplaces. “These consumers deserve to be treated fairly and should be able to be confident that what they buy is safe and accurately described. “Online retailers like Facebook Marketplace need to be held to account just like any other type of business, otherwise consumers and legitimate businesses lose out.” Read More Charity boss speaks out over ‘traumatic’ encounter with royal aide Ukraine war’s heaviest fight rages in east - follow live UKRI announces £50 million to develop trustworthy and secure AI ‘Last Beatles record’ was created using AI, says Paul McCartney Put ‘public good’ at heart of AI and new tech, Starmer to say

Fire might seem like one of the most elemental things in the natural world, but it’s never been found anywhere other than Earth. It’s because the creation of fire relies on very specific circumstances. In fact, if fire was ever found on another planet, it would be a good indicator of the possible existence of life. Oxygen is key to fire, and while it’s particularly prevalent in the universe, Earth’s atmosphere features an abundance of the element in the right molecular form for it to form. Even then, the way the Earth’s atmosphere has changed over its lifespan is also crucial to conditions being fostered where fire can form [via IFLScience]. For millions of years, in fact, there wasn’t enough oxygen in the atmosphere to create fire. Before the Middle Ordovician period, when there was far less oxygen, there’s no evidence of fire whatsoever. Most of the fuel that fire needs is also directly related to life existing on the planet – think wood, oil and coal. Without life, there isn’t an awful lot of fuel going around, which just shows why the existence of fire on another planet would be a very promising sign when it comes to exploring the universe for life. Despite fire being much rarer in the universe than most might think, it was previously confirmed that humans in Europe may have mastered fire long before we previously thought. According to a study published in Scientific Reports, humans made the discovery around 245,000 years ago, up to 50,000 years earlier than scientists believed, Researchers studied samples from the Valdocarros II, a huge archaeological site found east of Madrid, Spain. Using chemical analysis, they found certain compounds that show things were burnt by fire in "organised" social events, rather than through accidents or wildfires. Sign up for our free Indy100 weekly newsletter How to join the indy100's free WhatsApp channel Have your say in our news democracy. Click the upvote icon at the top of the page to help raise this article through the indy100 rankings

BELMONT, Calif.--(BUSINESS WIRE)--Aug 7, 2023--

A new Rampart bug in Apex Legends caused a player to phase through the floor onto an enemy team when firing Sheila.

Achieving net zero by 2050 is still possible, but requires tripling renewable energy capacity by the end of

UPDATE 8/16: Apple apparently heard the feedback, and has moved the "end call" button back

By Paul Sandle LONDON (Reuters) -The president of Microsoft said he was looking for solutions to try to get British

Elon Musk, the owner of X – formerly known as Twitter – was booed at a video game contest in Los Angeles. The audience at Valorant World Championship Final on Saturday did not seem to like Mr Musk’s takeover of the social media platform, which he then renamed. As soon as the cameras showed him, he was met with a cacophony of boos. Mr Musk was attending the tournament with one of his sons, Insider reported. A clip of the event has ironically garnered over 14m views on Mr Musk’s social media platform. “Where is that from? That can’t be from in here, surely,” one of the commentators said amid the booing after the camera aired a brief shot of the Tesla and SpaceX founder. Even after the camera returned to focus on the game play, the crowd continued to boo. Then people started chanting in unison: “Bring back Twitter!” People on X weighed in on what it means to elicit such a reaction at a video game tournament. One X user wrote: “Getting booed by Valorant players is like getting wedgies by the anime club in middle school.” Another user remarked, “Lol we want a new logo,” seemingly blasting the black “X” that replaced the blue bird as the platform’s logo. Yet another said that the boos weren’t that bad: “That was actually a very sweet chant compared to all the other things they could of chanted.” The X owner has faced consistent criticism over the changes he has made to the popular and influential social media platform since his takeover last year. On top of unhappiness over the policy changes, Mr Musk was also blasted over his decision to rebrand the site from the household name Twitter to a simple X. Last month, a giant “X” sign appeared above the company’s headquarters in San Francisco, sparking an investigation; the sign has since been taken down. This wasn’t the first harsh rebuke Mr Musk faced last week; the Justice Department sued his company, SpaceX, accusing it of hiring discrimination. Read More Elon Musk’s SpaceX sued over allegations of hiring discrimination Elon Musk’s X took two days to remove account where Laura Carleton’s killer spewed anti-LGBT+ hate Musk admits X may be doomed to fail as new glitch wipes out pictures from former Twitter platform Florida Gov. Ron DeSantis faces Black leaders' anger after racist killings in Jacksonville Trump misleadingly claims 250 million viewers watched his Tucker Carlson interview Trump insists ‘I LOVE TRUTH SOCIAL’ after making return to Twitter with mug shot

Chip designer Qualcomm said on Tuesday it is partnering with Alphabet's Google to make wearable devices like smartwatches

AUSTIN, Texas--(BUSINESS WIRE)--Jun 8, 2023--

LONDON & WARSAW, Poland--(BUSINESS WIRE)--May 9, 2023--

Multitaskers, this is for you. If you work with multiple apps and windows at once,