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Broadband customers could pay £150 more than they expected to over two years due to “unpredictable” mid-contract price rises, consumer group Which? has warned. Which? has called on regulator Ofcom to ban the practice altogether as it found that BT, EE, Plusnet, Shell Energy, TalkTalk and Vodafone customers could see increases of more than 8% on average in 2024 while Virgin Media customers could see rises of more than 10%, based on analysis of Bank of England inflation forecasts. Many of the biggest broadband firms – such as BT, EE, Plusnet, Shell Energy, TalkTalk, Virgin Media and Vodafone – raise prices every April in line with the Consumer Price Index (CPI) or the Retail Price Index (RPI) plus an additional 3%, 3.7% or 3.9%. Customers wanting to avoid these hikes can be charged punitive exit fees to leave their contract early. From working and school to online banking and social media, a good broadband and mobile connection is essential to everyday modern life Rocio Concho, Which? Based on average contract amounts from the Which? 2023 broadband survey; Virgin Media, BT and EE customers could see the biggest annual increases of £50.52, £43.68 and £43.68 respectively in the year from April 2024, the watchdog calculated. Shell Energy Broadband customers could see the smallest annual price hike of £27.16 on average. These hikes would come on top of the more than 14% mid-contract uplifts many consumers faced in 2023. Which? also calculated how much extra these two rounds of price hikes could cost a customer for each provider who took out a deal in January 2023 over the course of their 18 or 24-month contract. Based on average amounts from the Which? 2023 broadband survey, BT and EE customers who took out a contract in January 2023 could see some of the highest average price hikes of £147.43 and £147.31, while Vodafone and Plusnet customers could see rises of £122.38 and £117.87 respectively. TalkTalk customers could see a smaller hike of £76.09 on average over the course of shorter 18-month contracts. Shell Energy Broadband did not apply its 2023 inflation-linked price hikes of 12.5% to customers who joined from January to March 2023. However, if a Shell Energy customer joined before January 2023 then, based on average amounts from the 2023 broadband survey, they would pay an extra £45.27 a year from Spring 2023 to Spring 2024. Ofcom should also use their review to finally ban these unpredictable mid-contract price hikes that harm consumers and undermine competition Rocio Concho, Which? Virgin Media did not use inflation-linked price hikes in 2023 but some customers’ prices did increase by an average of 13.8% per cent due to ad hoc price rises, according to Which? According to Virgin Media, customers who signed up after November 2022 would not have faced the ad hoc price rise in Spring 2023. Those on a fixed-price promotional deal – like those offered to new customers – would also not have seen the price hikes take effect until after their deal ended. Which? argues that it is unfair for consumers to be signed up to deals that do not give them certainty about how much they can expect to pay over the course of their contract, and then face exit fees if they want to leave early. A survey by the group found that 78% of consumers believe that mid-contract price hikes are always unfair and that people overwhelmingly value pricing certainty for broadband contracts. Which? has launched The Right to Connect campaign calling for clearer and fairer pricing for telecoms customers and an end to unpredictable mid-contract price hikes. Ofcom is currently reviewing inflation-linked, mid-contract price rises and is due to publish its consultation in December. Rocio Concha, Which? director of policy and advocacy, said: “From working and school to online banking and social media, a good broadband and mobile connection is essential to everyday modern life. While we know that price changes are never welcome, against a backdrop of rising costs, increased usage and continued investment, we have openly and directly set out to customers that we are introducing inflation-linked price changes Virgin Media spokesman “That’s why it’s outrageous that unpredictable mid-contract price hikes have been allowed to continue in the telecoms industry for so long – especially when so many have been struggling to make ends meet during the cost-of-living crisis. Consumers must have certainty about the total cost of their contract. “Which? is calling on all providers to do the right thing and cancel 2024’s above inflation price hikes. “Ofcom should also use their review to finally ban these unpredictable mid-contract price hikes that harm consumers and undermine competition. “Consumers need to know exactly how much their contract will cost when they sign up.” We understand that price rises are never wanted nor welcomed but recognise them as a necessary thing to do given the rising costs our business faces BT spokesman A Virgin Media spokesman said: “We are always clear and transparent with customers about any price increases. We wrote directly to all customers who received a price rise this year to notify them of their exact increase, and gave them the right to cancel without penalty within 30 days if they wished. “While we know that price changes are never welcome, against a backdrop of rising costs, increased usage and continued investment, we have openly and directly set out to customers that we are introducing inflation-linked price changes from April next year. This widely used format will provide more certainty on when and how any future increases will occur while fuelling the investment required to ensure we keep providing the fast and reliable connectivity our customers rely on.” A BT Consumer spokeswoman said: “We understand that price rises are never wanted nor welcomed but recognise them as a necessary thing to do given the rising costs our business faces. “Our price rises are annual, contracted and transparent and we make this clear when customers sign up or renew their contract. With the average price increase just above £1 per week in 2023, and some of our customers exempt from the rise, we’re also doing all we can to ensure our services are accessible to the widest group of customers possible through our market leading social tariffs.” A TalkTalk spokesman said: “The preventable CPI-linked price rise in April 2023 was a direct result of Ofcom-regulated wholesale cost increases. In order to prevent the same thing happening next April, we are again calling on Ofcom to act and reduce the wholesale increases that lead to these price rises. “These are exceptional circumstances, and families and business across the UK need the regulator to act.” Read More Rise of AI chatbots ‘worrying’ after man urged to kill Queen, psychologist warns William hails ‘amazing’ eco-friendly start-up businesses Royal website subject to ‘denial of service attack’, royal source says TikTok finds and shuts down secret operation to stir up conflict in Ireland Spotify will not ban all AI-powered music, says boss of streaming giant Vehicle scam reports surged by 74% in the first half of 2023, says Lloyds Bank

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A new study has revealed that black holes could be lurking much closer to Earth than anticipated. A black hole in space is when "gravity pulls so much that even light can not get out," NASA explains. "The gravity is so strong because matter has been squeezed into a tiny space. This can happen when a star is dying." Due to no light being present, they are invisible. Only special tools can pick up on them. There are said to be around 10 million to 1 billion mass black holes in the Milky Way, according to Science Alert. However, astrologers only know of about 20 of them. Now, a recent study has revealed that they could be a lot closer to Earth than previously thought after investigating the Hyades cluster, "a group of stars located 150 light-years away". In a statement, astrophysicist Stefano Torniamenti of the University of Padua explained: "Our simulations can only simultaneously match the mass and size of the Hyades if some black holes are present at the centre of the cluster today (or until recently). The Hyades with hundreds of stars is said to be approximately 625 million years old. Due to its packed environment, "higher rates of collisions and mergers" are expected. At 153 light-years away, it is considered the closest star cluster to Earth. Researchers were able to observe two or three black holes in the Hyades, which are either still present or ejected less than 150 million years ago and hovering around the outskirts. "This observation helps us understand how the presence of black holes affects the evolution of star clusters and how star clusters in turn contribute to gravitational wave sources," Professor Mark Gieles of the University of Barcelona said. Sign up for our free Indy100 weekly newsletter Have your say in our news democracy. Click the upvote icon at the top of the page to help raise this article through the indy100 rankings.

EDITORS/NEWS DIRECTORS: The Biden Administration released details about the $42.5 billion cornerstone of its Internet for All initiative on Monday. The money, which state governments will eventually award broadband providers, has the chance to be transformative in communities with inadequate service or exorbitant costs. Funding amounts from the Broadband Equity, Access and Deployment (BEAD) program depended primarily on the number of unserved locations in each jurisdiction. Unserved locations are those that lack access to internet download speeds of at least 25 megabits per second download and upload speeds of 3 Mbps. Download speeds involve retrieving information from the internet, including streaming movies and TV. Upload speeds determine how fast information travels from a computer to the internet, like sending emails or publishing photos online. The federal government used the FCC’s National Broadband Map to identify the number of unserved locations in each jurisdiction. Before states can draw down on those funds, they must engage in a multi-step approval process with the federal government to ensure the money is deployed to the communities that need it the most. ___ AP’S LATEST COVERAGE Biden’s broadband plan aims to connect every home and business in U.S. by 2030. What’s next? High-speed internet is a necessity, President Biden says, pledging all US will have access by 2030 ___ VIEW YOUR STATE'S BEAD FUNDING ALLOTMENT AND PERCENT OF AREAS UNSERVED — The AP produced a dataset showing each state’s allotment in dollars and the percent of Broadband Serviceable Locations—homes and businesses where high-speed internet could be installed—that are estimated to be unserved, according to the latest version of the FCC National Broadband Map. ___ VIEW DETAILED BROADBAND MAPS AND FUNDING MAPS — The FCC National Broadband Map is an updating dataset that shows advertised internet speeds at the address level. Version 2 is the latest public iteration and was used to determine states’ BEAD allotments. The default view of the map shows residential service provided by all types of technology with download speeds of at least 25 Mbps and upload speeds of at least 3 Mbps. The federal government defines reliable service as that which is provided through wired or fixed wireless technologies. To view coverage provided by reliable technologies only, click the gear icon on the righthand side of the page. Under technologies, select “All Wired and Licensed Fixed Wireless.” In this menu, you can also choose to view coverage of businesses instead of residences and set different speed minimums. — Check out the FCC Broadband Funding map. This offers details on funding from some other federal broadband expansion programs. To view a breakdown of projects and funding in a given area, click the Funding Summary button (to drill down, make sure you're zoomed in to at least level 10, then click on individual hexagons for details). To view the percentage of areas unserved or unfunded, click the Location Summary button. To view maps by funding type, click on the different links below the Broadband Funding Summaries heading in the pop-up box. ___ VIEW OTHER RESOURCES — The National Telecommunications and Information Administration (NTIA) is administering the BEAD program. It is keeping track of which states have released initial proposals, which must be approved before states can begin the grant making process. Initial proposals are due by the end of the year and can be submitted in two volumes. On this page are also links to 5-year-plans, which lay out how states hope to achieve universal connectivity, and digital equity plans, covering how states aim to equip individuals with the skills and devices necessary to leverage internet access. You can sign up to receive email updates when new proposals and plans are released. States with initial proposals released: Louisiana (volume 1) Virginia (volume 1) States with 5-year plans released: Hawaii Maine Montana Ohio Utah Draft Digital Equity Plans: Louisiana Maine Montana Utah — Nonprofits, internet service providers and local and Tribal governments will eventually have the opportunity to assess their state’s determinations of which locations are eligible for funding and challenge those decisions. The NTIA has published draft guidance for how those challenge processes will run, and final guidance is expected soon. ___ QUESTIONS/REPORTING THREADS — What is your state’s allotment from BEAD? How have state and local officials reacted to this amount? Do they believe it will be enough to connect people who are still without access to reliable internet? — Which counties in your state are the most digitally distressed? Are there any demographic or socioeconomic similarities between these areas? Are they geographically consolidated or spread throughout the state? Do any counties with poor connectivity border counties that have good internet access? — Are there any topographic or climatic challenges, such as mountains and year-round cold weather, to laying down fiber in your state? How do state officials plan to overcome these challenges? Are there any remote counties or towns? — What is the landscape of existing broadband aid in your state? Broadband expansion projects from other federal programs, including the USDA’s ReConnect program and the American Rescue Plan, are ongoing. Additionally, states run their own grant programs aimed at closing the digital divide. How are these projects going? How have completed projects affected the lives of people in that area? How do these existing projects work with your state's plans to use BEAD funding? ___ READ ADDITIONAL AP COVERAGE $930 million in grants announced in Biden’s effort to expand internet access to every home in the US States contend with short timeline to correct broadband map ___ Localize It is an occasional feature produced by The Associated Press for its customers’ use. Questions can be directed to Katie Oyan at koyan@ap.org. Read More Ukraine war’s heaviest fight rages in east - follow live Charity boss speaks out over ‘traumatic’ encounter with royal aide UN urges Israel and Palestinians to halt West Bank violence in statement backed by US and Russia EPA retreats on Louisiana investigations that alleged Blacks lived amid higher cancer risk US push to lower wildfire risk across the West stumbles in places

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