Emergency call center workers say their centers are understaffed, struggling to fill vacancies and plagued by worker burnout

Netflix says it has begun sending emails to UK customers who are sharing their accounts with people “outside their household”. The streaming giant said a Netflix account was “for use by one household” and those wanting to share theirs must pay £4.99 to do so. It comes after the company, which has lost subscribers amid stiffer competition and rising inflation, began a crackdown on account sharing last year in countries including Chile, Costa Rica and Peru. On Tuesday, Netflix posted a statement online which read: “Starting today, we will be sending this email to members who are sharing Netflix outside their household in the United Kingdom. “A Netflix account is for use by one household. Starting today, we will be sending this email to members who are sharing Netflix outside their household in the United Kingdom. A Netflix account is for use by one household. Netflix statement “Everyone living in that household can use Netflix wherever they are – at home, on the go, on holiday – and take advantage of new features like Transfer Profile and Manage Access and Devices. “We recognise that our members have many entertainment choices. “It’s why we continue to invest heavily in a wide variety of new films and TV programmes – so whatever your taste, mood or language and whoever you’re watching with, there’s always something satisfying to watch on Netflix.” An attached screenshot of the email detailed ways customers could share their accounts. These included allowing users to “transfer a profile” to a “new membership that they pay for” or buying an extra member for the price of £4.99 extra per month. Netflix has changed its tune since joking on Twitter that “Love is sharing a password” as it was quickly expanding in the UK in 2017. Read More Charity boss speaks out over ‘traumatic’ encounter with royal aide Ukraine war’s heaviest fight rages in east - follow live

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Scientists have created the world's first "breathing, sweating, shivering" robot in a major breakthrough. The technologically-advanced "thermal mannequin" known as ANDI has 35 controlled surfaces that allow the robot to produce sweat through 'pores'. Designed by US firm Thermetrics, there are just 10 ANDIs in the world. It was designed to gauge a better understanding of the health impacts of extreme temperatures on the body. "ANDI sweats, he generates heat, shivers, walks and breathes," explained Konrad Rykaczewski, principal investigator for the ASU research project. Rykaczewski continued: "There’s a lot of great work out there for extreme heat, but there’s also a lot missing. "We’re trying to develop a very good understanding of how heat impacts the human body so we can quantitatively design things to address it." Sign up for our free Indy100 weekly newsletter Some ANDIs are already being used by sports clothing companies to test garments. Meanwhile, ASU's version is the first that can be used outdoors. Jenni Vanos, associate professor in the School of Sustainability said: "You can’t put humans in dangerous extreme heat situations and test what would happen. "But there are situations we know of in the Valley where people are dying of heat and we still don't fully understand what happened. ANDI can help us figure that out." Later this year, ANDI will be paired with ASU's biometeorological heat robot to delve deeper into human sweating mechanisms. Ankit Joshi, an ASU research scientist leading the modelling and operating of ANDI, said: "We can move different BMI models, different age characteristics and different medical conditions (into ANDI),” "A diabetes patient has different thermal regulation from a healthy person. So we can account for all this modification with our customized models." Have your say in our news democracy. Click the upvote icon at the top of the page to help raise this article through the indy100 rankings.