
How Elon Musk may be hiring his biggest critic
Twitter is getting a new boss after current CEO Elon Musk announced that he has found a replacement – and reports suggest his successor will be advertising executive Linda Yaccarino. “Excited to announce that I’ve hired a new CEO for X/Twitter,” he tweeted on Thursday. “My role will transition to being exec chair and CTO, overseeing product, software and sysops.” Mr Musk has not yet publicly named the new chief executive – potentially because Ms Yaccarino’s current employer NBCUniversal is preparing for its annual Upfront event, in which she is expected to play a key role –but reports from The Washington Post and Puck claim that she is in advanced talks for the position. The Independent has contacted NBCUniversal for comment, and Twitter responded with its customary poop emoji. Last month, Ms Yaccarino interviewed Mr Musk on a panel titled ‘Twitter 2.0: From Conversations to Partnerships’, giving an insight into how she views both the tech billionaire and her vision for the future of Twitter. While largely amicable, the interaction revealed that she had some significant concerns about his takeover of the company. When discussing his tenure so far as the head of Twitter, Mr Musk said it had been “entertaining”, adding “train wrecks arguably are entertaining.” Ms Yaccarino responded: “Train wrecks happen sometimes if you’re dedicated [but] you’ve got to be dedicated to fixing them.” After noting that he had gone from a “consumer of a product you loved, to now the owner”, she added: “It might be a ‘be careful what you ask for’ type of thing.” She also said she did not always like his tweets and suggested Mr Musk should be “held to a different or higher standard” as both the most-followed account on Twitter and its owner. “A lot of people think you might be too provocative,” she said, adding that he should give up his late night tweeting. “Will you commit to being a little more specific and not tweet after 3am?” she asked. “People in this room would like to see that. It would make them feel more confident.” Twitter is seen by Mr Musk as an accelerant to his goal of creating an “everything app”, which he has called X. This will allow users to conduct businesses on the platform, which will be a big draw for advertisers who can target customers with direct in-app purchases. It is a vision that Ms Yaccarino appeared to favour in her meeting with Mr Musk. In one of her relatively rare tweets, she also recently expressed another shared goal for how “Twitter 2.0” will look: the return of the short-form video-sharing feature Periscope. She also encouraged Mr Musk to reinstate Twitter’s Influence Council of marketers and advertising executives that allowed industry figures to give direct feedback on how they wanted the platform to look. She told Mr Musk: “The people in this room are you accelerated path to profitability. But there’s a decent bit of skeptics in the room... There’s people who cannot separate the man, his opinions, and the microphone that he now owns.” Ms Yaccarino will now potentially take charge of that microphone, offering a way for advertisers who left the platform to credibly distance themselves from the controversial billionaire. Read More Twitter backlash after Elon Musk gives blue tick to users without consent Elon Musk says he has hired new CEO of Twitter Elon Musk warns people not to trust Twitter’s new feature Creepy WhatsApp update sparks fears users are being listened to through their phone
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People are getting less happy with their cars for the first time – and it is tech’s fault, research says
People are getting less happy with their cars – and it appears to be the fault of new technology and design innovations, according to landmark research. Customer satisfaction is falling with people pointing to a range of issues including the exterior design of the car. But particular frustration is with infotainment systems, with people turning away from them as ways of listening to music and get around. Only 56 per cent of car owners prefer to use their car’s in-built system to play audio, for instance, down from 70 per cent in 2020. Less than half of car owners prefer to use integrated systems for functions like phone calls, voice recognition and navigation. Instead, users are presumably using external systems such as their phones. In recent years, technologies such as Apple CarPlay and Android Auto have made it possible to mirror those screens, rather than use the built-in and often complicated software provided by car manufacturers. That is according to the US Automotive Performance, Execution and Layout (APEAL) study, run by JD Power. It is the first time in the 28 year history of the study that customer satisfaction has fallen two years in a row – and could point to a range of issues in the car market. Satisfaction is counted on a 1000-point scale. This year, it was measured at 845, which was down two points from last year, and three points from the year before. “The decline in consecutive years might look small, but it’s an indicator that larger issues may lie under the surface,” said Frank Hanley, senior director of auto benchmarking at JD Power, in a statement. “Despite the technology and design innovations that manufacturers put into new vehicles, owners are lukewarm about them. While innovations like charging pads, vehicle apps and advanced audio features should enhance an owner’s experience, this is not the case when problems are experienced. “This downward trajectory of satisfaction should be a warning sign to manufacturers that they need to better understand what owners really want in their new vehicles.” The survey also found a decline in satisfaction with some tech focused car companies. Tesla remains one of the higher performing brands but saw its score at 878, down nine points from last year, when the company was first included in the study. The study was based on almost 85,000 owners of new cars who were surveyed after owning the vehicle for 90 days. It ran between February and May of this year. Read More ChatGPT will now know who you are and what you want Rumours are growing about some bad iPhone news Solar panel tech breakthrough generates electricity from rain
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