Twitter has lost its head of trust and safety amid ongoing criticism of the site’s protections against harmful content. Ella Irwin said on Thursday that she had stepped down as the company’s head of trust and safety, a key role in ensuring that Twitter is able to avoid showing dangerous content and compromising relationships with advertisers. Ms Irwin, who joined Twitter in June 2022, took over as head of the trust and safety team in November when previous head Yoel Roth resigned. She oversaw content moderation. An email to Twitter returned an automated reply with a poop emoji. Irwin declined further comment and Musk did not immediately respond to a request for comment. Irwin’s departure comes as the platform has struggled to retain advertisers, with brands wary of appearing next to unsuitable content. Musk announced earlier this month that he hired Linda Yaccarino, former NBCUniversal advertising chief, to become Twitter‘s new CEO. Fortune earlier reported that Irwin’s internal Slack account appeared to have been deactivated. Since Musk’s acquisition, Twitter has cut costs dramatically and laid off thousands of employees, including many who had worked on efforts to prevent harmful and illegal content, protect election integrity, and surface accurate information on the site. Musk has promoted a feature called Community Notes, which lets users add context to tweets, as a way to combat misleading information on Twitter. The company is also facing increasing scrutiny from regulators over its moderation efforts. Twitter withdrew from a voluntary agreement with the European Union to tackle disinformation, while saying it was committed to complying with upcoming internet rules in the EU. EU industry chief Thierry Breton warned Twitter last week that it would not be able to avoid legal obligations in the EU after quitting the voluntary agreement. Additional reporting by Reuters Read More Twitter’s head of trust and safety resigns from Elon Musk’s platform Elon Musk is once again world’s richest person Trust and ethics considerations ‘have come too late’ on AI technology

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More than half of all Americans have experienced online hate or harassment within their lifetimes, while reports of online abuse among teenagers and LGBT+ people have surged within the last year, according to an annual survey from a leading civil rights group. The Anti-Defamation League’s fifth annual survey charts a dramatic increase in reports of online hate and harassment among several groups over the last year, including 51 per cent of teenagers between ages 13 and 17 – an increase of 15 per cent from the same point last year. Forty-seven per cent of LGBT+ people, 38 per cent of Black people, and 38 per cent of Muslims have reported online hate and harassment over the last 12 months, according to the report, which calls on Congress, the White House and social media companies to implement stronger protections against online abuse. “We’re confronted with record levels of hate across the internet, hate that too often turns into real violence and danger in our communities,” according to a statement from ADL CEO Jonathan Greenblatt. “The time for talking, and for planning, is long over. It’s time to execute on the priorities set out by the White House and other policymakers, and it’s time for big tech companies to deliver on their promises to reduce hate online.” Reports of online abuse are particularly acute among transgender people; 76 per cent of trans respondents said they have been harassed online within their lifetimes, and more than half experienced such abuse within the previous 12 months – the most among any demographic included in the survey. “Due to the recent proliferation of extreme anti-transgender legislation and rhetoric, ADL sampled transgender individuals separately this year,” according to the report. By the end of May, state lawmakers had introduced more than 500 bills impacting LGBT+ people in 2023, including 220 bills specifically targeting trans and nonbinary Americans, according to an analysis from the Human Rights Campaign. In remarks at the White House earlier this month, President Joe Biden condemned the “totally, thoroughly unjustified and ugly” wave of legislation impacting LGBT+ Americans. A separate report from the ADL and GLAAD discovered more than 350 targeted threats against LGBT+ people within the last year, including online harassment as well as armed protests at drag performances, bomb scares against hospitals that provide gender-affirming healthcare, and other acts of violence, including a mass shooting inside a Colorado Springs LGBT+ nightclub. Incidents targeting drag performers and the people and venues that host them have accelerated across the US, with similar threats surfacing in the UK, according to a separate recent report from the Institute for Strategic Dialogue. The group collected 203 on- and offline threatening incidents within the last year. The ADL’s latest survey of 2,139 people was performed online with the ADL and YouGov from 7 March through 24 March. Read More More than 200 anti-drag attacks documented across US as nation leads global threats to LGBT+ events Ritchie Torres, the only openly gay Black man in Congress, on how he fights GOP ‘bullying’ of LGBT+ people Elon Musk promotes transphobic content as hate speech surges on his far-right platform White House rejects Lauren Boebert’s claim that antisemitism plan will be used ‘go after conservatives’

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